Automate the flow, not just the task.
Back-office orchestration that stitches LLMs, RPA and APIs into end-to-end processes — removing the manual handoffs where time, cost and errors accumulate.
Most automation projects stall because they automate a single step and leave the handoffs manual. We map the whole flow, then remove the seams — combining LLM reasoning for the judgement-heavy steps with deterministic automation for the rest.
The result is a process that runs end to end, with humans supervising exceptions instead of grinding through the routine middle. Fixing a support agent is often the front door; this is where the larger savings live.
Capabilities
Process orchestration
Design and run multi-step workflows across your systems of record.
System integration
Adapters and sync jobs for CRMs, ERPs, ticketing, data warehouses and custom APIs.
LLM + RPA blends
LLMs for reasoning, RPA for the deterministic steps — combined, not competing.
Document & data processing
Extract, classify and route documents and data at volume.
Forecasting & scoring
Classical ML for prediction, prioritisation and anomaly detection.
Governance & audit
Access controls and logging so automated flows stay accountable.
Typical use cases
- Work bounces between systems with manual copy-paste in between
- Document-heavy processes throttle throughput
- Teams spend senior time on repeatable, rules-based tasks
- Existing RPA breaks whenever a step needs judgement
Outcomes we target
- End-to-end flows with humans only on exceptions
- Fewer errors from eliminated manual handoffs
- Capacity reclaimed for higher-value work
- Automation that survives the steps requiring judgement
How is this different from plain RPA?
RPA handles deterministic clicks and rules; it breaks on anything ambiguous. We add LLM reasoning for the judgement steps so the whole flow completes — and keep RPA where it’s the right, cheaper tool.
Will it integrate with our existing stack?
Yes — CRMs, ERPs, ticketing, warehouses and custom APIs. We design adapters and sync jobs to fit your governance rather than forcing a migration.
Where should we start?
Usually with the one process that’s most manual and most repeated. We scope a pilot around it, prove the saving, then expand.
Have a enterprise automation problem worth solving?
Tell us what’s slow, risky or manual. We’ll come back with an approach, timeline and budget.